Terms of Service — Keelhelm

These Terms of Service (the "Terms") are the master agreement between you and Keelhelm ("Keelhelm", "we", "us", or "our"). They govern your use of the Keelhelm website at keelhelm.com and every application, site, and service we operate (each a "Service", together the "Services"). By using any Service, you agree to these Terms.

How our terms stack. Keelhelm operates a fleet of separate applications. Each one has its own supplemental terms and privacy notice covering what that app does, what it costs, and how it handles your data. When you use an app, both these master Terms and that app's supplemental terms apply to you. If a supplemental term directly conflicts with these Terms for that app, the supplemental term controls for that app only.

1. Who we are

Keelhelm is the software publisher and development studio that builds and operates the Services. Our formal company registration details and registered address will be published here once finalized; regardless, the operator of the Services stands behind these Terms.

2. The Services and supplemental app terms

Each Service has a dedicated page describing what it does and its own supplemental terms — for example, an app's Terms of Service and Privacy Policy linked in that app's footer. Those supplemental terms are incorporated into your agreement with us the moment you use that app. You should read the supplemental terms for any app you use; the Keelhelm policy library links to all of them.

3. Eligibility and your account

You must be at least 16 years old (or the age of digital consent in your country, if higher) and able to form a binding contract to use the Services. If you use a Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms. You are responsible for activity under your account and for keeping your credentials secure.

4. Acceptable use

Your use of every Service is subject to the Keelhelm Acceptable Use Policy, which is part of these Terms. It prohibits illegal activity, infringement, abuse, and other conduct that harms the Services or other people. We may remove content, and suspend or terminate access, for a violation — see Sections 11 and 12.

5. Your content and data

As between you and us, you keep all rights to the content and data you provide to or process through a Service ("Your Content"). You grant us a limited license to host, process, and transmit Your Content solely to operate and provide the Service to you, and as described in the Privacy Policy and the relevant app's privacy notice. We do not sell Your Content, and we do not use it to train AI models except where an app's supplemental terms expressly say so and you have agreed. You are responsible for having the rights necessary to provide Your Content and for its legality.

6. Our intellectual property

The Services, including their software, design, text, and branding, are owned by Keelhelm or its licensors and are protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms. You may not copy, modify, reverse-engineer, resell, or create derivative works of the Services except as the law expressly permits or an app's terms allow.

7. Third-party platforms, services, and payments

Some Services run on, integrate with, or are distributed through third-party platforms (for example, an app store or a store platform), and payments for paid Services are handled by third-party payment processors or platform billing. Your use of those platforms and processors is also subject to their terms; we are not responsible for third-party platforms. Where an app is distributed through a third-party marketplace, that marketplace's rules also apply to your use of it.

8. Fees, billing, and trials

Some Services are free and some are paid. Pricing, billing cycles, trials, and cancellation for a paid Service are described in that app's supplemental terms and at the point of purchase. Unless the supplemental terms say otherwise, fees are charged in advance, are non-refundable except where required by law, and paid plans renew until cancelled. Material price changes will not apply retroactively to a billing period already in progress.

9. Disclaimers

The Services are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any output is accurate or fit for a given purpose. The Services are general-purpose software tools and are not a substitute for professional, financial, legal, medical, or other regulated advice. You are responsible for verifying any output before relying on it.

10. Limitation of liability

To the fullest extent permitted by law, Keelhelm will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the Services. Our total aggregate liability arising out of or relating to the Services and these Terms will not exceed the greater of (a) the amount you paid us for the relevant Service in the three months before the event giving rise to the claim, or (b) fifty US dollars ($50). Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

11. Indemnity

You agree to indemnify and hold Keelhelm harmless from claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your use of the Services, or your violation of these Terms, the Acceptable Use Policy, or the law.

12. Suspension and termination

You may stop using the Services at any time and close your account or uninstall an app as described in that app's terms. We may suspend or terminate your access, with notice where reasonably possible, if you violate these Terms or the Acceptable Use Policy, if required to protect the Services or other users, or if required by law. We may also discontinue a Service; where a paid Service is discontinued, we will handle any prepaid amounts as required by law.

13. Changes to the Services and these Terms

We may change the Services and these Terms from time to time. When we make material changes to these Terms, we will update the version date above and, where appropriate, give notice through the Service. Your continued use after a change takes effect means you accept the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of New Hampshire, USA, without regard to its conflict-of-laws rules. The state and federal courts located in New Hampshire have exclusive jurisdiction over any dispute that is not otherwise resolved. Nothing in these Terms removes rights you have under the mandatory consumer-protection laws of your own country of residence. Before filing any formal claim, you agree to first contact us at legal (at) keelhelm (dot) com so we can try to resolve it.

15. Contact

Questions about these Terms, or legal notices of any kind: legal (at) keelhelm (dot) com. To report a violation or illegal content, use the reporting form. For copyright, use the copyright notice form. For privacy and data requests, use the privacy request form.